Welcome to Viva Wear Closet (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website closetviva.com (the “Site”) and all purchases made through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. User Obligations and Responsibilities

As a user of Viva Wear Closet, you agree to:

  • Provide accurate, current, and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Use the Site only for lawful purposes
  • Not engage in any fraudulent, abusive, or otherwise illegal activity
  • Be responsible for any activity that occurs under your account
  • Pay all applicable fees and taxes associated with your purchases

2. Product and Service Description

Viva Wear Closet offers premium fashion items including dresses, pants, shirts & tops, shorts, and skirts. We strive to accurately display our products through photographs and descriptions on our Site. However, please note:

  • Colors may appear slightly different due to monitor settings
  • Product dimensions are approximate
  • All items are subject to availability
  • We reserve the right to modify product offerings at any time

Our boutique offers refined fashion selections curated for discerning customers who appreciate quality and style.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

Pricing and Taxes

All prices are listed in USD. Customers are responsible for any applicable customs duties, taxes, or import fees for international orders.

4. Shipping Policy

We offer two shipping methods:

  • Standard Shipping: Via DHL or FedEx – $12.95 flat rate, delivery within 10-15 business days after shipment
  • Free Shipping: Via EMS – Free for orders over $50 USD, delivery within 15-25 business days after shipment

We ship worldwide excluding some Asian and remote areas. Delivery times may vary based on customs processing. We are not responsible for delays caused by customs or other third parties.

5. Returns and Exchanges

We want you to love every piece from our collections. Our return policy is designed to be as refined as our fashion selections:

  • Returns and exchanges accepted within 15 days of receiving your order
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Non-returnable items include:
    • Items without original tags
    • Items showing signs of wear, alteration, or damage
    • Final sale items (clearly marked in product descriptions)
  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • Refunds are processed within 3-5 business days after we receive and inspect the return
  • Original shipping fees are non-refundable

For international returns, customers are responsible for any customs duties or taxes on returned items.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Viva Wear Closet or its content suppliers and protected by international copyright laws. The Viva Wear Closet name and logo are trademarks of our company.

You may not:

  • Reproduce, duplicate, copy, sell, or otherwise exploit any portion of the Site without express written permission
  • Use any data mining, robots, or similar data gathering/extraction tools
  • Use our trademarks or trade dress without prior written consent

7. Limitation of Liability

Viva Wear Closet shall not be liable for:

  • Any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services
  • Any errors or omissions in product descriptions or pricing
  • Delays or delivery failures beyond our reasonable control
  • Any third-party actions or conduct

Our total liability for any claim related to these Terms or your use of the Site shall not exceed the amount you paid for the product or service giving rise to the claim.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

11. Contact Information

For any questions about these Terms, please contact us at:

Viva Wear Closet
108 Croft Dr
Manchester, US 06042
Email: [email protected]

Thank you for choosing Viva Wear Closet. We appreciate your trust in our premium fashion selections and refined shopping experience.